SHIPPING & RETURNS

SHIPPING POLICY

EFFECTIVE JANUARY 2026, ALL ORDERS WILL SHIP ON THE FRIDAY OF EVERY WEEK, WITH THE ONLY EXCEPTION BEING STATUTORY HOLIDAYS THAT FALL ON A FRIDAY. 

ORDERS COMPLETED BEFORE 11:00 AM PST (UTC/GMT -8) ON FRIDAY WILL BE SHIPPED THAT SAME DAY.

COMPLIMENTARY DELIVERY

COMPLIMENTARY DELIVERY ON ORDERS $150+ IN US & CANADA. TO QUALIFY FOR THIS, THE ORDER THRESHOLD OF $150 USD MUST BE MET. ORDERS BELOW $150 USD ARE OFFERED AVAILABLE PAID DELIVERY OPTIONS AT CHECKOUT.

INTERNATIONAL ORDERS

INTERNATIONAL CLIENTS ENJOY THE SAME RETURN POLICY.

FOR SECURITY AND RELIABLE DELIVERY, WE SHIP TO LOCATIONS OUTSIDE THE U.S.A. & CANADA USING DOOR-TO-DOOR SHIPPING SERVICE SUCH AS UPS, FEDEX OR DHL.

IF REQUIRED, A SEPARATE INVOICE WITH AN UPDATED TOTAL WILL BE EXPEDITED DIRECTLY TO YOU AFTER PURCHASING AN ITEM.

SHIPPING INFORMATION

PLEASE SEND YOUR RETURN TO:

VILOS INC
14480 NE 31ST ST #J203
BELLEVUE WA, 98007                                                                                               
UNITED STATES OF AMERICA

[Re: Return]

FOR QUESTIONS PLEASE WRITE US AT: 

info@vilosinc.com

SHIPPING AND RETURN POLICY FOR VILOSINC.COM LAST UPDATED 9/2026.

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